Privacy Policy

Privacy Policy

Introduction

Welcome to http://therapy-for-bilingual.denvermentalhealthcare.com! We are dedicated to providing a secure and private environment for our users, ensuring their personal data is handled with the utmost care. This Privacy Policy explains how we collect, utilize, and safeguard your information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, such as social media sites, external apps, or linked websites, which have their own privacy policies. We encourage you to review these policies to understand how your data is handled outside of our direct control.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data, including but not limited to:

  • Account Management: When you create an account with us, we collect and store your user details, login credentials, and profile information.
  • Payment Transactions: We securely process payment information when you make purchases or subscribe to our services.
  • Communication: We may contact you via email, phone, or SMS for service updates, newsletters, surveys, or marketing purposes (with your consent).

Personal Data Collection

Therapy for Bilingual collects various categories of personal data, including:

  • Account and Basic Information: This includes your name, contact details, and user preferences.
  • Payment Details: We securely store cardholder information, payment history, and billing addresses to facilitate transactions.
  • Financial Data: In some cases, we may collect financial information for accounting and tax purposes, but only with encrypted connections.
  • Purchase History: Records of your purchases, order details, and shopping preferences are maintained for customer service and analytics.
  • Mobile Device Identifiers: We may access unique device identifiers to enhance user experience and personalize content.
  • Location Data: With your consent, we can track your location to provide relevant services and tailor content.
  • Feedback and Reviews: Your comments, suggestions, and ratings help us improve our products and services.
  • Social Media Content: If you choose to connect your social media accounts, we may access your public profile information.
  • Product Interaction: We track interactions with our products, including views, clicks, and purchases, for product development and marketing.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics data. Cookies are categorized as:

  • Strictly Necessary: These ensure core website functionality and user security.
  • Preferences: They remember your settings and preferences, improving usability.
  • Analytics: Used to track site usage and performance for optimization.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

Therapy for Bilingual retains personal data only for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are met, we delete or anonymize the data in a secure manner. Here’s a breakdown:

  • Account Information: Retained during the active use of our services and deleted upon account deactivation.
  • Payment Data: Stored securely for fraud prevention and tax requirements, then deleted after the necessary retention period.
  • Analytics Records: Used for internal analytics and improved services; data is aggregated and anonymized before deletion.
  • Customer Support Interactions: Retained to provide better service and resolve issues; deleted after a set period or upon request.

Security Measures

We prioritize the protection of your personal data through robust security measures:

  • Data Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy standards.
  • Access Controls: Our systems implement role-based access controls to restrict unauthorized personnel from accessing sensitive data.

Children’s Privacy

Therapy for Bilingual does not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify it.

Your Rights

Depending on your jurisdiction and local privacy laws, you may have certain rights regarding your personal data, including:

  • Access and Rectification: The right to request access to and correction of your personal data.
  • Erasure (Right to be Forgotten): The ability to request the deletion of your data, under certain circumstances.
  • Restriction or Object: Limiting the use or processing of your data for specific purposes.
  • Data Portability: Obtaining a copy of your data in a structured format, portable between systems.
  • Objection and Withdrawal: Objecting to or withdrawing consent for data processing at any time.
  • Non-Discrimination: The right to be free from discrimination when exercising certain privacy rights.

To exercise these rights or submit complaints/appeals, please contact our Data Privacy Team via the provided contact details.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be prominently displayed on our website with an updated revision date. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions, comments, or requests regarding privacy, data protection, or this policy, please contact us: